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Our strong infrastructure and first-rate support staff enable us to provide a broad range of Internet-related services. While many of these services are focused on our eLearning products, at SwissVBS, we also offer additional web-based services.
eLearning Services
We maintain a professionally hosted and skillfully managed Internet platform, called the Learning Portal. This highly-secure platform allows for the hosting and management of any SCORM-compliant eLearning course. Utilizing our SwissVBS Learning Portal opens up a wide variety of services and options to our clients.
Customized user interfaces can be created to fit our clients’ corporate identity. When users log into a client portal, the presence of SwissVBS is unnoticeable. Instead, it feels as if the users are still on the client’s internal web platform.
We offer complete user administration—adding and removing users as required as well as individual course access management.
Our help desk services are highly customizable depending on client need. Standard services such as password retrieval and technical support are provided simply by next-day e-mail. Other help desk packages are available that include phone or live chat for more intensive support.
Tracking, Reporting, and Knowledge Testing
Our Learning Portal carefully tracks the usage of each participant in each course. The numerous tracking and reporting options enable administrators to quickly generate individual or group reports on important user statistics such as percent complete or test scores for each course. The customized reporting options produce powerful information that can be utilized not only in individual or group assessment but also in future course design. In blended learning scenarios, successful course completion is a prerequisite before attending live training, and in certification scenarios, our comprehensive testing capabilities ensure users have gained the required knowledge.
Discussion Forums, News, and Reminders
User collaboration can be enabled through a series of fully managed discussion forums available in our Learning Portal. Functions such as News and Reminders provide clients with a comprehensive communication mechanism to share with all participating employees and can also be posted and highlighted for all users.
Clients who have engaged us to develop their customized courses have the option of re-selling through our SwissVBS Learning Portal. In such cases, e-commerce services such as direct individual or group license purchasing is available.
Web Services
At SwissVBS, our team of experienced programmers and technology professionals provide a considerable range of expertise and capabilities.
Companies in need of information collection from diverse sources or a large geographical area have made use of our database services. These services most often manifest themselves in the form of surveys or other data-collection methodologies.
Using the same rich media as for our eLearning courses, we offer customized website services that include design, development and hosting. Our web servers are highly secure and are offered with multiple levels of support.
We offer web statistics for hosted websites. These statistics include accurate traffic statistics and reports such as visitors by day, sessions by day, unique visitors, referrals, etc.
Maintaining our sound web servers enables the provision of e-mail hosting for clients through various options such as Web mail, Exchange, LDAP services, and other solutions.
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